Jorge Urbina
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Jorge Urbina

Software EngineerApplied AI & Platform Architecture

Open to opportunities in Chile and internationally

Until October 2026, I was a Principal Software Engineer at ZeroFox, a cybersecurity company.

The Mapocho river with the Telefónica tower and the snowy Andes behind, in Santiago
Mapocho river, Santiago

An architect who codes

Software engineer combining hands-on development, platform architecture and technical leadership. Led architectural direction across engineering teams and delivered production LLM capabilities and customer-facing systems. Experience working entirely in English with international teams based in the United States.

13 years

Building software, from Caracas to Santiago, between 2013 and 2026.

Architecture

Reviewing and approving new projects across teams, shared capabilities and integrations.

Applied AI

Language models in production, with prompts I designed and refined, validated together with data engineers.

Leadership

Technical leadership as architect, technical lead and scrum master, challenging design decisions with each team’s leads.

Experience

  1. Passarini Suárez 2013–2014
  2. Globinsoft 2014–2015
  3. neuvoo 2015–2017
  4. Accenture 2017–2019
  5. Globant 2019–2021
  6. ZeroFox 2021–2026

ZeroFox

2021–2026 · Santiago, Chile

Cybersecurity company. I worked as a developer, architect, technical lead and scrum master on mobile apps, physical security, integrations, authentication and authorization, user management and systems for security service providers.

  • Principal Software EngineerNov 2024 – Oct 2026
  • Senior Software Engineer IINov 2023 – Nov 2024
  • Senior Software EngineerAug 2021 – Nov 2023

Selected impact

  • Technical direction across teams

    Reviewed and approved new projects across teams, challenging design decisions and establishing shared approaches to reliability, scalability, security and cost.

  • Applied AI in production

    Architected and technically led risk monitoring capabilities that brought data collection, sentiment analysis and status summaries into a customer-facing platform. Integrated language models and personally designed and refined production prompts.

  • Data quality and validation

    Designed identity attribution validation mechanisms and collaborated with data engineers to validate AI-assisted assessments before production use.

  • Authentication and authorization modernization

    Independently designed and delivered shared authentication and authorization capabilities, enabling new applications to integrate beyond the core product while preserving compatibility with existing applications and customer integrations.

  • Provider usage management

    Designed and owned a shared service that centralized consumption tracking and quota management across external providers, including AI services. Added alerts so teams could act before reaching provider limits.

  • Automated content monitoring

    Designed and technically led a system that continuously checked content subject to removal requests and tracked changes in availability, reducing manual review across different content types.

Additional contributions

  • Reusable mobile ecosystem

    Designed and led delivery of a shared foundation for two customer-used apps: a replacement preserving existing functionality and a physical security app. Established reusable components, consistent visuals, automated tests and store submission workflows.

  • Common integration framework

    Proposed and delivered a framework that unified how different integrations were documented, deployed and operated, giving Engineering, Product and Operations a shared place to discover their capabilities.

  • Physical threat monitoring

    Evolved an existing platform to support new providers and features, improve stability and display alerts on a world map. Served as technical owner and change reviewer.

  • Provider information and AI-assisted delivery

    Delivered a catalog centralizing provider information for content-removal operations. Helped teams turn specifications and quality criteria into tasks for supervised coding agents and engineers; used agents for mobile fixes and release preparation with human approval.

Earlier experience & education

Five companies across Venezuela and Chile, 2013–2021.

Globant

Santiago, Chile

  • Software DesignerJan 2021 – Aug 2021
  • WEB UI Developer SeniorAug 2019 – Jan 2021
  • Progressed from Angular frontend development to full-stack work with Ruby on Rails and technical leadership for a New York economic advisory company. Later led a second US client project; worked from Chile in English.

Accenture

Santiago, Chile

  • Technology Architecture AnalystSep 2017 – Aug 2019
  • Technically led a production banking system for overdue debt management using .NET, C# and PostgreSQL. Helped define a microservices architecture and delivered its first application.
  • Developed a production Angular/Node.js mobile shell for another bank, contributing to integration guidelines. Also technically led an Ionic loyalty and gamification app for a telecommunications company.

neuvoo

Remote from Venezuela

  • Senior Full-stack DeveloperAug 2015 – Apr 2017
  • Built Node.js data collection scripts for a Canadian job search company, then delivered employment portal features using PHP and MySQL.

Globinsoft C.A.

Caracas, Venezuela

  • Junior Java DeveloperFeb 2014 – Aug 2015
  • Developed patient and prescription management features with Java, Spring Boot and Spring MVC.

Passarini Suárez Agencia de Viajes y Turismo

Caracas, Venezuela

  • Web DeveloperApr 2013 – Feb 2014
  • Improved a ticket sales website with PHP and built a queue management system used in company offices.

Education & languages

Ingeniería en Computación (Degree in Computer Engineering) · Universidad Simón Bolívar · 2015

Spanish · English: professional working proficiency

Technical skills

Only technologies I used in real projects.

Backend & data

  • Go (Golang)
  • Python
  • Django
  • JavaScript
  • SQL
  • Redis
  • PostgreSQL

Mobile & frontend

  • Flutter
  • Angular
  • Firebase
  • Melos

Cloud & delivery

  • AWS SNS/SQS
  • GitHub Actions
  • Fastlane
  • Grafana
  • Opsgenie

Security

  • JWT
  • OPA

Applied AI

  • LLM API integration
  • Production prompt design and iteration
  • OpenAI
  • Gemini
  • Grok
  • Claude Code

Earlier experience

  • Node.js
  • Ruby on Rails
  • PHP
  • MySQL
  • Java
  • Spring Boot
  • Spring MVC
  • .NET
  • C#
  • Ionic

Let’s talk

Happy to talk in English or Spanish.

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